Customer ServiceEric Fitzgerald21 February 2023
Eric Fitzgerald
Customer Support Manager, Intercom
- News & UpdatesEric FitzgeraldRuth O'Brien1 March 2022
Meet Intercom Community – Intercom's customer community forum
Customer ServiceEric Fitzgerald29 March 2021Enhance your answers – how to handle frequently asked questions
Customer ServiceEric FitzgeraldLeanne Harte26 May 2020The 100 answer challenge: How our support team helped train Resolution Bot
Customer ServiceEric Fitzgerald11 December 2017Creating a culture of trust in customer support