The Intercom Blog

Published Feb 11, 2019 4 min

Stars in their eyes – why we changed our emoji ratings

We are big fans of emoji at Intercom, but when we noticed people were reluctant to use 😍 to rate conversations, we did some further research. Here's what we found.

Ulaize Hernandez Troyas Ryan Steinberg

Published Feb 8, 2019 4 min

Karen Peacock on driving business success

Published Feb 7, 2019 30 min

Coda’s Shishir Mehrotra on rethinking docs from scratch

Published Feb 7, 2019 1 min

Accelerate your sales cycle with our Microsoft Outlook calendar app for Intercom

Published Feb 6, 2019 9 min

How to evolve product launches as you grow

Published Feb 5, 2019 13 min

8 steps to create your winning sales strategy, according to industry leaders

Published Feb 4, 2019 5 min

Pleased to meet you: Tips for managing an established team

Published Feb 1, 2019 7 min

Onboarding for business: How to help groups of users find success

Published Jan 31, 2019 36 min

Understanding your ideal customers and how to sell to them

Published Jan 31, 2019 1 min

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