Customer ServiceRuth O'Brien25 July 2024
Videos
Videos from The Intercom Blog.
Customer ServiceBobby Stapleton18 July 2024The Ticket: How to lead your customer service team into the AI future
Customer EngagementMark Iafrate16 July 2024Start Good Trouble: Why go-to-market is the new moat
Product & DesignDavin O'Dwyer11 July 2024Off Script: Designing the future with AI
Customer ServiceLiam Geraghty4 July 2024The Ticket: Maximizing team efficiency with AI
Customer ServiceLiam Geraghty27 June 2024The Ticket: Building the future of AI-first customer service
Customer ServiceOlivia Singarella27 June 2024Built For You: New AI-first releases for better, faster, more personalized support
Customer ServiceZara Burke20 June 2024Off Script: Reinventing customer service with AI
Customer ServiceLiam Geraghty13 June 2024The Ticket: Unlocking customer service's strategic potential with AI
Customer ServiceLiam Geraghty6 June 2024The Ticket: Shep Hyken on getting ahead of the competition with exceptional CX
Product & DesignLiam Geraghty30 May 2024Intercom on Product: Making the jump from B2C to B2B product management
Customer ServiceLiam Geraghty24 May 2024The Ticket: Evolving your support org to thrive in the AI era
Customer ServiceLiam Geraghty16 May 2024The Ticket: Mapping out the first 90 days with AI-first Customer Service
Customer ServiceDavin O'Dwyer9 May 2024Off Script: Into the future with AI-first Customer Service
Customer ServiceLiam Geraghty1 May 2024The Ticket: Exploring customer service career paths in the age of AI
Customer ServiceLiam Geraghty25 April 2024The Ticket: Unpacking the impact of AI on CX with PartnerHero's Mercer Smith
Customer ServiceLiam Geraghty18 April 2024The Ticket: Moment of truth – Intercom's AI Copilot in practice
- Product & DesignMark Iafrate17 April 2024
Start Good Trouble: Finding product-market fit, founder-led marketing, and getting into YC
Customer ServiceLiam Geraghty11 April 2024The Ticket: How AI Copilot changes the game for support teams
Customer ServiceDavin O'Dwyer11 April 2024Watch our AI Copilot launch event