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Choose an identity for Fin and Workflow bots

Easily choose a name and avatar for Fin and your Workflow bots.

Liam Keegan avatar
Written by Liam Keegan
Updated over 3 weeks ago

It’s easy to customize your bot’s identity to suit your brand. Just go to Fin AI Agent > Fin settings > General and click on Fin's identity.

For each brand on your workspace, you can change the name and also upload a new profile picture to give your bot a customized avatar.

Ensure your bot's color is in contrast to the color of your Messenger.

Click Save changes to set your bot's new identity live.
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Note:

  • Your bot's identity will appear for all messages sent by bots in the Messenger (including Fin and Workflows).

  • The name and identity that teammates see in conversation histories where the bot has engaged with users will always be the current bot identity.

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