Outbound
Onboarding, educating, and notifying your customers with in-context, automated messages.
By Beth-Ann and 23 others24 authors138 articles
- Choose the right channel for your message
- Composing an outbound message
- Message rules: When, how, and to whom should a message be sent
- Dynamic and Fixed audiences
- Using events as filters and triggers
- Schedule a message to send at the right time
- Measure message effectiveness with goals
- Understand your outbound message stats
- Our best practice guide for staying personal at scale
- A/B test different message variations
- Write engaging message content
- Prove the impact of your messages with control groups
- The activation message
- Follow up with your users
- Send bulk messages in batches
- Segment out your active users for messaging
- Personalizing messages using variables
- What size should images be in my message?
- How do I export outbound message data?
- Why hasn’t a user received my message?
- Can I turn off replies for messages I send?
- What does Create Conversations mean?
- What are smart links?
- How do I check if a user matches an outbound message audience?
- How do I filter an outbound message audience from a CSV file?
- Troubleshooting in-app messages