Intercom app

Engage users of your mobile app with an onboarding and support experience powered by Intercom.

Install and use Intercom in your mobile app

Engage users in your iOS and Android apps with Workflows.

Targeting mobile users via Workflows

Liam Keegan

Beth-Ann Sher

Ivan Branimir Skoric

Installing and using Intercom in your mobile app.

Mobile SDKs

Send contextual push messages and bring customers directly into your mobile app.

Get started with Mobile Push

How to add images to your mobile push messages to increase customer engagement.

Adding images to mobile push messages

Having issues with push notifications not sending? Here's a few helpful things to try.

Troubleshooting push notifications

How to set up multiple push configurations for your various mobile apps.

Multi-brand push notifications

Stop Intercom push notifications being sent to a lost or stolen device directly from a contact's profile.

Disable push notifications for a lost or stolen device

Eric Fitzgerald

Sending push notifications & messages

Welcome new users to your mobile app, make announcements, request device permissions and much more.

Onboard and nurture your app users with Mobile Carousels

Learn how to set up a Mobile Carousel with this step by step guide.

Design and build a Mobile Carousel

Open a Mobile Carousel directly for your customers with native mobile methods.

Launch Mobile Carousels from a button in your mobile app

Understand and optimize Mobile Carousels for increased engagement.

Measure your Mobile Carousels’ performance

Sending mobile carousels

Open articles, collections and carousels directly for your customers with native mobile methods.

Launch Articles from a button in your mobile app

Simplify customers’ search for help in your app by providing Suggested Articles directly from the Messenger Home.

Enable Article Suggestions on Messenger in your mobile app

How to integrate your Help Center in iOS and Android apps.

Open the Help Center inside your mobile app

Articles

Apple’s App Store data privacy details and Intercom's iOS SDK

Brian Donohue

Privacy and security

Mobile SDK - FAQs

FAQs

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

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