Once you've created News Items, add them to other Proactive Support messages to share your important updates in more places.
Using News with Posts
You can embed your News Item into a post. Simply create a new post and use the post editor to insert a News Item you’ve created.
The News Item will appear neatly inside your post and it already contains all of the important information you shared in your News:
Coming soon: Using News with Tooltips
💡Tip
Need more help? Get support from our Community Forum
Find answers and get help from Intercom Support and Community Experts