Intercom

Configure Fin's name and avatar, adjust reply options, control language preferences, manage email behaviors, and set pronoun formality.

Customize Fin AI Agent's identity and settings

Customize Fin's name and avatar for each of your brands to deliver a recognizable and consistent AI support experience in the Messenger.

Create a branded experience with Fin Identities

Create a multilingual AI agent to provide answers in all of your supported languages.

Set up Fin AI Agent's multilingual support

How to adjust the formality of pronouns used in Fin's replies.

Customize Fin AI Agent's pronoun formality

How to target your content, guidance, data, tasks, and workflows to specific customers with Fin audiences.

Manage audiences for Fin and Copilot

Controlling AI Agent Disclosure in Messenger and in Email

AI Agent Disclosure

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Fin settings

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