Intercom

Orchestrate your customer messaging with Series and drive action at the optimal moment, in a cohesive way.

Series explained

Map out customer journeys and engage at every stage with Series

Keyboard shortcuts make it even easier to build a messaging campaign in Series.

Easily copy your existing content into a series, and craft the optimal messaging experience.

Test different message types, content, CTAs, and more. Find the best way to engage your users.

Trigger actions in other apps with webhooks sent from a series.

Send engaging, effective campaigns and get the best out of Series.

Choose to send series messages once per company, or once per user.

Add a goal to your series and accurately measure its impact — Learn all about goals in this article.

See how customers progress through your series and improve engagement at every step.

See how your Series is performing at a glance

Learn about using multiple entry rule blocks, and the different ways customers can leave and re-enter a series.

Important things to note about Series — Company data, Limits & more.

Find answers and get help from Intercom Support and Community Experts