Pick a plan. Grow faster with Intercom.
Try for free for 14 days
All of Intercom
Acquire Customers
Engage Customers
Support Customers
A new and better way to acquire, engage and support customers
Essential
from
$136
/mo
Work as a team to manage conversations
How we calculate price 
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Seats
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
- Manage conversations from multiple channels
- Send targeted messages on your website or in-product
- Create a help center to answer common questions
- Integrate with Stripe, Hubspot, Shopify and more
68% of businesses choose Pro
Pro
from
$202
/mo
Automate and optimize your workflows
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Seats
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Essential plus:
- Customize workflows with rules and automations
- Optimize messaging campaigns with A/B testing
- Control who sees the Messenger and when
- Integrate with Salesforce, Zendesk, Github and more
↓ Show all features ↓
↑ Hide all features ↑
↓ Show all features ↓
↑ Hide all features ↑
Manage inbound conversations
- Live chat
- Mobile apps
- Mobile SDKs
- Twitter integration
- Facebook integration
- Messenger visibility
- Remove Intercom branding
- Live chat
- Mobile apps
- Mobile SDKs
- Twitter integration
- Facebook integration
- Messenger visibility
- Remove Intercom branding
Automate workflows
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
Collaborate as a team
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
Send proactive messages
- Auto and manual messages
- Audience targeting
- Message triggers and scheduling
- Smart campaigns
- A/B testing
- Custom email templates
- Custom email domains
- Email delivery windows
- Message reactions
- Auto and manual messages
- Audience targeting
- Message triggers and scheduling
- Smart campaigns
- A/B testing
- Custom email templates
- Custom email domains
- Email delivery windows
- Message reactions
Report on performance
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Satisfaction surveys
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Satisfaction surveys
Drive self-service
- Public help center
- Articles and collections
- Article feedback and reactions
- Articles integration with Inbox
- Help center branding
- Content importer
- Public help center
- Articles and collections
- Article feedback and reactions
- Articles integration with Inbox
- Help center branding
- Content importer
Apps and integrations
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Salesforce
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Salesforce
Support and services
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
Convert leads faster and accelerate sales with live chat and bots
Essential
from
$87
/mo
Proactively target your best leads
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Seats
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
- Collaborate with your team on sales deals
- Target prospects based on profile and behavior
- Manage conversations from email and chat
- Integrate with Hubspot, Google and more
68% of businesses choose Pro
Pro
from
$153
/mo
Automate your funnel with bots
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Seats
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Essential plus:
- Automate meeting scheduling and qualification
- Customize lead and conversation routing
- A/B test different messages to optimize performance
- Integrate with Salesforce, Zendesk, Github and more
↓ Show all features ↓
↑ Hide all features ↑
↓ Show all features ↓
↑ Hide all features ↑
Manage inbound conversations
- Live chat
- Mobile apps
- Mobile SDKs
- Twitter integration
- Facebook integration
- Messenger visibility
- Remove Intercom branding
- Live chat
- Mobile apps
- Mobile SDKs
- Twitter integration
- Facebook integration
- Messenger visibility
- Remove Intercom branding
Automate workflows
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
Collaborate as a team
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
Send proactive messages
- Auto and manual messages
- Audience targeting
- Message triggers and scheduling
- Smart campaigns
- A/B testing
- Custom email templates
- Custom email domains
- Email delivery windows
- Message reactions
- Auto and manual messages
- Audience targeting
- Message triggers and scheduling
- Smart campaigns
- A/B testing
- Custom email templates
- Custom email domains
- Email delivery windows
- Message reactions
Report on performance
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Satisfaction surveys
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Satisfaction surveys
Apps and integrations
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Salesforce
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Salesforce
Support and services
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
Onboard and retain customers with targeted multi-channel campaigns
Essential
from
$49
/mo
Engage customers with targeted campaigns
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$49
/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$75
/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
- Send targeted messages on your website or in-product
- Target customers based on profile and behavior
- Measure campaign performance with pre-built reports
68% of businesses choose Pro
Pro
from
$75
/mo
Optimize and automate campaigns
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Your price
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$49
/mo
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$75
/mo
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Essential plus:
- Optimize your messaging campaigns with A/B testing
- Create intelligent, multi-touch campaigns
- Control who sees the Messenger and when
- Integrate with Salesforce, Mailchimp and more
↓ Show all features ↓
↑ Hide all features ↑
↓ Show all features ↓
↑ Hide all features ↑
Engage customers on multiple channels
- Mobile apps
- Mobile SDKs
- In-product
- Website
- Messenger customization
- Mobile apps
- Mobile SDKs
- In-product
- Website
- Messenger customization
Send proactive messages
- Automated messaging
- Campaigns
- Lead and customer profiles
- Audience targeting
- Message triggers and scheduling
- Permissions
- Custom email templates
- Custom email domains
- Remove Intercom branding
- Automated messaging
- Campaigns
- Lead and customer profiles
- Audience targeting
- Message triggers and scheduling
- Permissions
- Custom email templates
- Custom email domains
- Remove Intercom branding
Test and optimize campaigns
- Smart campaigns
- A/B testing
- Email delivery windows
- Message reactions
- Smart campaigns
- A/B testing
- Email delivery windows
- Message reactions
Report on performance
- Message insights
- CSV export
- Message insights
- CSV export
Apps and integrations
- 100+ apps and integrations
- Messenger Framework
- APIs
- Salesforce
- 100+ apps and integrations
- Messenger Framework
- APIs
- Salesforce
Support and services
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
Help your customers with real-time support and an integrated help center
Essential
from
$87
/mo
Support customers on multiple channels
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Your price
Seats
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
- Manage conversations from email and chat
- Collaborate as a team to solve support questions
- Create a help center to answer common questions
- Integrate with Hubspot, Google and more
68% of businesses choose Pro
Pro
from
$127
/mo
Get smart automations to streamline workflows
How we calculate price
How we calculate your price
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Your price
Seats
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
extra seats + $39/mo
Early stage startup? Eligible applicants get all of Intercom for $49/mo.
Apply now →
All of Essential plus:
- Automate conversation assignment and workflows
- Integrate conversations from social channels
- Control who sees the Messenger and when
- Integrate with Salesforce, Zendesk, Github and more
↓ Show all features ↓
↑ Hide all features ↑
↓ Show all features ↓
↑ Hide all features ↑
Manage inbound conversations
- Live chat
- Mobile apps
- Mobile SDKs
- Twitter integration
- Facebook integration
- Messenger visibility
- Remove Intercom branding
- Live chat
- Mobile apps
- Mobile SDKs
- Twitter integration
- Facebook integration
- Messenger visibility
- Remove Intercom branding
Automate workflows
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
- Email collector
- Lead and customer profiles
- Team availability and away mode
- Task bots
- Automatic article suggestions
- Round robin assignment
- Automated meeting scheduling
Collaborate as a team
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
- Team inboxes
- Notes and @ mentions
- Office hours
- Assign and snooze conversations
- Saved replies
- Assignment rules
- Permissions
Drive self-service
- Public help center
- Articles and collections
- Article feedback and reactions
- Articles integration with Inbox
- Help center branding
- Content importer
- Public help center
- Articles and collections
- Article feedback and reactions
- Articles integration with Inbox
- Help center branding
- Content importer
Report on performance
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Satisfaction surveys
- Summary dashboard
- Leads dashboard
- Team performance dashboard
- Article search analytics
- Message insights
- CSV export
- Satisfaction surveys
Apps and integrations
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Salesforce
- Slack
- 100+ apps and integrations
- Messenger Framework
- APIs
- Zendesk
- GitHub
- Salesforce
Support and services
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
- Knowledge base
- Best practice articles
- Training webinars
- Email support
- Chat support
Annual plans available
Get in touch with our sales team for discounted annual pricing.
“With Intercom, we now engage leads and customers faster than ever before—increasing our sales opportunities by 32%.
Beyond that, Intercom has helped us to have a real, human connection with our customers.”
Adam Cleveland, Senior Director at Tradeshift
Automate workflows with the perfect chatbot
Custom Bots
Add-on
from $99/mo
Set up your perfect bot in minutes to get more qualified leads and accelerate your sales cycles:
- Point and click bot builder
- Pre-built bot templates to get started first
- Bot performance reports
Add custom bots to your free trial after checkout.