Zara BurkeDee Reddy16 July 2020
Zara Burke
Former Principal Content Strategist, Intercom
Customer ServiceZara Burke24 June 2020Announcing the Conversational Support Funnel Starter Kit
Customer ServiceZara Burke14 April 2020Leading your support team through a crisis
Customer ServiceZara Burke24 March 2020How to manage your support communications during a crisis
Customer ServiceZara Burke6 January 2020Great help content starts with great questions
Dee ReddyZara Burke12 December 2019How Vidyard uncovered a multimillion-dollar growth lever by moving downmarket
News & UpdatesZara Burke9 December 2019Inside Intercom survey – what content do you need to excel at your job?
Dee ReddyZara Burke21 November 2019How Sprout Social increased retention with customer-centric marketing
Customer EngagementZara Burke8 August 2017Crafting feature announcements that spur action
Customer EngagementZara Burke7 July 20165 messages for every onboarding campaign