Customer EngagementJohn Collins10 August 2017
Podcasts
Podcast episodes from The Intercom Blog.
Product & DesignStewart Scott-Curran27 July 2017Sequoia's James Buckhouse on the role of story in experience design
Product & DesignGeoffrey Keating20 July 2017Intercom's Karen Church on product analytics
News & UpdatesDes Traynor13 July 2017Jason Calacanis on how to attract angel investors
Product & DesignFiona Lee6 July 2017Box's Jeetu Patel on becoming a platform company
EngineeringIngrid Epure29 June 2017Honeycomb's Charity Majors on operations engineering
Customer EngagementJohn Collins22 June 2017Joe Haslam on transitioning from startup to scale-up
Product & DesignAdam Risman15 June 2017Mind the Product's Martin Eriksson on product leadership
EngineeringBrian Scanlan8 June 2017Skyliner's Marc Hedlund on engineering management
Product & DesignElizabeth McGuane1 June 2017Shopify's Amy Thibodeau on the importance of interface content
Product & DesignStewart Scott-Curran25 May 2017Mule Design's Mike Monteiro on responsibility in experience design
Customer ServiceAdam Risman18 May 2017Slack's Ali Rayl on supporting 5 million daily active users
Product & DesignAdam Risman11 May 2017Dropbox's John Saito on the role of writing in experience design
Customer EngagementJohn Collins4 May 2017Kim Scott on radical candor: the secret to helping your team do its best work
Product & DesignAdam Risman27 April 2017Airtable's Andrew Ofstad on maintaining simplicity at scale
News & UpdatesMatt Hodges20 April 2017Intercom co-founder Des Traynor on starting up
Product & DesignAdam Risman6 April 2017Google's Golden Krishna on designing screenless experiences
EngineeringAdam Risman30 March 2017Quip's Edmond Lau on how to become a more effective engineer
Customer EngagementAdam Risman27 March 2017Podcasting: where content marketing meets the earbuds
Product & DesignJillian Wells23 March 2017Lyft's Monal Chokshi on lightweight user research