Customer ServiceLiam Geraghty10 February 2022
Podcasts
Podcast episodes from The Intercom Blog.
Customer ServiceLiam Geraghty3 February 2022CX expert Jay Baer on creating experiences that get your customers talking
EngineeringNiamh O'ConnorLiam Geraghty27 January 2022How do we feel about being called 'women in tech'?
Product & DesignDes Traynor20 January 2022Intercom on Product: Speeding back up when momentum drops
Liam Geraghty12 January 2022Benn Stancil, founder of Mode, on how data science can help us make better decisions
Liam Geraghty5 January 2022Drata’s CEO Adam Markowitz on creating a culture of cyber security
News & UpdatesLiam Geraghty21 December 20212021 in conversation: Learnings from the podcast
Des TraynorLiam Geraghty16 December 2021Andrew Chen on how tech’s giants drive growth with network effects
Product & DesignLiam Geraghty9 December 2021The story behind the chirp: Intercom’s notification sound
EngineeringLiam Geraghty2 December 2021Intercom presents Engineer Chats
Liam Geraghty25 November 2021CX author Dan Gingiss on turning customers into your own salesforce
Customer EngagementLiam Geraghty17 November 2021Writing coach Leslie O’Flahavan on the do's and don’ts of customer messaging
Customer ServiceLiam Geraghty11 November 2021UserOnboard’s Samuel Hulick on designing paths, not products
Product & DesignLiam Geraghty4 November 2021Meet the team: Intercom’s Brand Studio on evolving our brand
Customer ServiceLiam Geraghty27 October 2021Leandra Fishman on driving revenue through stronger customer relationships
Customer ServiceLiam Geraghty21 October 2021Jeff Toister on a guaranteed customer experience
Product & DesignLiam Geraghty13 October 2021Intercom's Jane Honey on perfecting career paths for product management
News & UpdatesLiam Geraghty7 October 2021Intercom tour: Meet the Sydney office
Liam Geraghty30 September 2021Little Otter’s Rebecca Egger on making mental health care accessible to all
Customer ServiceLiam Geraghty23 September 2021Shep Hyken on getting customers to come back again and again