Customer ServiceBeth McEntee10 October 2024
customer story
Customer ServiceBeth McEntee10 October 2024Pioneer innovator spotlight: How Nuuly resolves 38% of queries instantly with Fin AI Agent and maintains 95% CSAT
Customer ServiceBeth McEntee10 October 2024Pioneer innovator spotlight: How Lightspeed achieves up to 65% resolution rate with Fin AI Agent
News & UpdatesBeth McEntee23 March 2021Customizing the customer experience: How Grover boosted the power of their support with custom apps
News & UpdatesBeth McEntee10 August 2020Navigating the unknown: How contact tracing app Rippl is using Intercom to guide New Zealand into the “new normal”
News & UpdatesAmanda Connolly7 April 2020How Hiyacar is building a community with Intercom
News & UpdatesAlexa Collins31 March 2020Standing together: How Intercom customers are providing relief during COVID-19
News & UpdatesAmanda Connolly24 February 2020From 2 hours to 2 minutes: How Hostinger sped up customer support with Intercom
News & UpdatesKwindla Kramer6 August 2018How Daily.co’s Intercom app helped them drive discovery and engagement
News & UpdatesLandon Bennett10 July 2018How Intercom helped a bootstrapped SaaS business punch above its weight
Customer EngagementSara Yin3 November 2017Using case studies to tell your story for you
Customer ServiceHarshal Katre4 September 2015How ProfitBooks used Intercom to increase renewal rates by 40%
Customer ServiceKevin Rocci14 August 2015Better goals help Magoosh improve message performance by 11%
Customer ServiceEdmundas Balcikonis22 August 2014Harnessing user research with Intercom
Customer ServiceBen Crouch18 June 2014How BCSocial increased engagement with Intercom
Product & DesignShpigford3 June 2014How Baremetrics went from $0 to $14,000 per month
Customer ServicePaul Quigley5 July 2013User Engagement in the First 30 Days