Product & DesignLiam Geraghty7 February 2023AI in the designer's toolbox: Shaping the future with ChatGPTRead more
Product & DesignGustavs CirulisCindy Chang16 May 202214 tips to help you run a successful product design workshopRead more
Product & DesignScott Smith10 August 2021Revealing our refreshed brand: How (and why) we've updated our lookRead more
Product & DesignJonathon Colman3 March 2020What we look for when we hire designers at IntercomRead more
Product & DesignDee Reddy12 September 2019Human-Centered Design Network's Gerry Scullion on inclusive architectureRead more
Product & DesignPaul Adams5 September 2019Intercom on Product: Rise of the “keyboard-first” generationRead more
Product & DesignEmmet Connolly13 August 2019The tools we use: Challenging dogma in the design processRead more
Product & DesignGustavs Cirulis1 May 2019Building Product Tours: The design process behind our onboarding toolRead more
Customer ServiceBrendan Irvine-Broque1 February 2019Onboarding for business: How to help groups of users find successRead more
Product & DesignYuriy Oparenko2 November 2018The rise of stories and the explosion of mobile micro-formatsRead more
Product & DesignCindy Chang5 September 2018Fresh perspective – how we invented our Custom Bot chatbot builderRead more
Product & DesignAlex Potrivaev18 June 2018Trust your instincts or rely on procedure – when to design with intuitionRead more
Customer EngagementStewart Scott-Curran16 April 2018So you want to build a brand? Here's what you need to understandRead more
Product & DesignStewart Scott-Curran12 April 2018Dribbble CEO Zack Onisko on building a business around communityRead more