Customer EngagementGeoffrey Keating22 January 2019
in-app messaging
Customer EngagementRuairí Galavan10 December 2018How to leverage in-app marketing to grow your business in 2023
News & UpdatesAshley Hanson12 June 2018What we shipped: 7 new features to help you automate, streamline and customize your Messenger
Customer EngagementJohn Collins17 November 2017A day in the life of a message
Customer EngagementZara Burke8 August 2017Crafting feature announcements that spur action
Customer ServiceOrla Tuite25 July 2017Embracing a human tone in customer support
Customer EngagementRuairí Galavan6 January 201712 steps to create a great messaging strategy
News & UpdatesPaul Adams20 July 2016Announcing the new Intercom Messenger
Product & DesignColin Bentley8 July 2016Ways to think about customer onboarding
News & UpdatesGreg Davis20 January 2016What we shipped: 2015 year in review
News & UpdatesChristine Sotelo-Dag1 October 2015What we shipped: goals, teams, rules, and more
News & UpdatesDaniel Harris18 June 2015What we shipped: new package, Android integration, real-time, and more
News & UpdatesDaniel Harris13 March 2015What we shipped: better in-app messaging, Inbox Insights, and more
Customer ServiceAdam Thomas12 January 2015Storyful stays relevant, timely, and authentic with Intercom
Product & DesignAdeel Ahmad12 December 2014How customer feedback gave Shopseen the perfect feature idea
News & UpdatesDes Traynor8 September 2014Design principles: in-app messaging
News & UpdatesMatt Hodges17 April 2014How to trigger behavior-driven user messaging
Customer ServiceDes Traynor7 October 2013Improve your messaging in 2 minutes
Product & DesignDes Traynor19 December 20115 ways to improve the app store for customers