Customer EngagementAnna Murphy2 August 2022
retention
Customer ServiceAlexa Collins13 May 2020Support strategies that drive better retention
Geoffrey Keating14 March 2019The art of being truly customer centric: 6 lessons from SurveyMonkey’s CMO
Customer EngagementThomas Creighton De Farias23 January 2019Retention is a lesson in proactivity
Customer EngagementAdam Risman28 June 2018Activation, retention and more: growth lessons from the industry's best
Customer EngagementDes Traynor15 June 2018Using cohort analysis to improve retention
Customer EngagementAdam Risman10 May 2018Andrew Chen on finding the “fresh powder” in growth
Product & DesignAdam Risman26 April 2018Nir Eyal on designing healthy habits – and the psychology behind them
Customer EngagementAdam Risman5 April 2018Gina Gotthilf on growing Duolingo to 200 million users
News & UpdatesGeoffrey Keating20 March 2018Reduce your churn with a retention messaging strategy
Customer EngagementRuairí Galavan2 March 2018Marketing doesn't stop when you've acquired a customer
Customer EngagementRuairí Galavan20 February 2018C.A.R.E. – a simple customer onboarding framework
Customer EngagementGeoffrey Keating7 June 2017If acquisition is easy, retention can be too