See why more than 17,000 businesses choose Intercom for personal customer communication

See how Tradeshift used Intercom’s live chat solution to increase sales opportunities and qualify leads faster.

With Intercom, the time it took to surface real project opportunities and receive RFPs decreased from an average of 21 days to three days. We’re able to identify and engage leads faster than ever before.

See how Keen IO cut down their time spent on customer support by 30%, while increasing customer satisfaction and engagement.

We constantly ask ourselves, ‘What are we trying to provide for people that interact with our brand? How do we make the most of the relationship we have with our customers?’ Intercom gives us a way to act meaningfully on those challenges.

White Label Dating used Intercom to drive user engagement with in-app messaging on desktop and mobile web.

I don't think we really even scratched the surface with Intercom, truth be told. There are lots of elements to the Intercom system that we're not taking advantage of. One of the main reasons that we chose Intercom in the first place is to have flexibility and room to grow. It's the beginning of the ride.

Media collaboration platform scales better customer support and engagement.

Intercom feels so personal. So many of the conversations we had in the early days gave us a foundation of very dedicated and loyal customers.

How Moz reduced their support median response time by 70% and increased customer loyalty in the process.

Honestly, Intercom has spoiled our new customers with a great way to get a hold of us and a consistent way to receive onboarding messages. That’s what we want: an amazing experience with our success and support interactions.

How Salesloft used Intercom to go from 5% to 40% of demo appointments booked through live chat.

Intercom lets us identify and prioritize prospects that arrive from the website more efficiently. We can make a personal connection and an impactful experience that sets us apart.

How CloudSponge upgraded 20% of grandfathered accounts in a day.

We expected that moving all of our grandfathered customers to new plans would take a year, but with Intercom’s help, we had 20% of them upgrade on the first day – that we didn’t expect.

How Baremetrics used Intercom to increase annual billing by 30%.

With Intercom we get the insights we need to constantly improve the customer experience. We can make fewer assumptions about our customers and message them at the best possible moment.

File-sharing app ditches tickets for conversations to build transparency across all customer communications.

With Intercom, you get all the right context to solve real people’s problems. This is important if you want to treat your customers like people rather than like tickets.

Pro-active support helps cloud-based bittorrent engine reduce churn by 14%.

It’s nice being able to announce problems through a private two-way conversation, rather than as a one-off message posted in a forum or through Twitter. Email-based confessions come too late or too early.

Continuous integration tool stays personal while quadrupling users.

One of the best things about Intercom is that with a few clicks, anyone can create a customer segment without additional implementation or programming.