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List trusted domains you use with your Messenger

What is Identity Verification? [Deprecated]

Troubleshooting Identity Verification [Deprecated]

Enhance your security and prevent impersonation by setting up Identity Verification.

Set up Identity Verification for web and mobile [Deprecated]

How to protect your Messenger and user sessions against cross-user impersonation, session theft and more.

Authenticating users in the Messenger with JSON web tokens (JWTs)

How to protect your user Messenger sessions against cross-user impersonation, session theft and unauthorised updates to data attributes

Migrating from Identity Verification to Messenger Security with JWTs

Ensuring you only allow trusted data updates through your Messenger with JWTs and protected attributes

Securing the data you send via the Messenger

Beth-Ann Sher

Penny-Merelle

Securing your Intercom Messenger from impersonation and unauthorised access

Messenger security

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