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What is Identity Verification? [Deprecated]

Troubleshooting Identity Verification [Deprecated]

Enhance your security and prevent impersonation by setting up Identity Verification.

Set up Identity Verification for web and mobile [Deprecated]

How to protect your Messenger and user sessions against cross-user impersonation, session theft and more.

Authenticating users in the Messenger with JSON web tokens (JWTs)

How to protect your user Messenger sessions against cross-user impersonation, session theft and unauthorised updates to data attributes

Migrating from Identity Verification to Messenger Security with JWTs

Ensuring you only allow trusted data updates through your Messenger with JWTs and protected attributes

Securing the data you send via the Messenger

Understand how conversation history works when Messenger Security is not set up, and how to give your users access to their full history.

User conversation history visibility

Penny Gray

Eric Fitzgerald

Jacopo Scrinzi

Securing your Intercom Messenger from impersonation and unauthorized access.

Messenger security

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Create your workspace and invite the people you work with.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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