Intercom

Understand how Fin Procedures and Simulations bring more control, reliability, and simplicity to complex automation.

Fin Procedures explained

Build, configure, and test Fin Procedures for complex queries.

Quick start: Create a simple Fin Procedure

How to build structured, reliable Fin Procedures with steps, tools, and guidance.

Building Fin Procedures

Learn how to write instructions in Fin Procedures using natural language.

How to write instructions in Fin Procedures

Master code conditions faster with data attributes, datetime and timezone handling, loops and arrays, and AI-generated code examples.

How to write code conditions for Fin Procedures

Use data connectors to read and act on external API data, reuse connector context across a procedure, and follow best practices for reliable performance.

How to use data connectors in Fin Procedures

Learn how to create, run, and structure sub-procedures to keep complex Fin procedures readable, reusable, and easier to maintain.

How to run sub-procedures

Learn how to use Simulations to validate Fin Procedures, build confidence, and catch problems before they impact customers.

Run simulations for Fin Procedures

Learn how to monitor the performance of your live Fin Procedures using key signals and report filters.

Report on Fin Procedures

Learn more about transitioning from Fin Tasks to Procedures.

Transitioning from Fin Tasks to Procedures

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Beth-Ann Sher

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