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Store customer responses as user attributes and use them to trigger a series, tailor workflows, and configure the Messenger experience.

Collecting survey responses as user attributes

Create different paths in your survey using branching logic to give each customer a tailored experience.

Using survey branching logic

Optimize your survey for better results by A/B testing.

A/B test your survey

Analyze your survey results with advanced survey reports and unlock new customer insights.

Advanced survey reports

Manage your Survey responses in Intercom or export them.

View or export survey responses

Beth-Ann Sher

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