Intercom

A strategic guide to launching Fin across your support channels for immediate and scalable impact.

Introduction to Deploy

How to set up and go live with Fin AI Agent over your live chat channels.

Deploy Fin AI Agent over chat

Provide your customers with instant email resolutions using Fin AI Agent.

Deploy Fin AI Agent over email

This guide shows you how to configure, test, deploy, and monitor Fin Voice - Intercom’s Voice AI agent for phone support.

Deploy Fin AI Agent over phone

How to customize Fin in the Messenger to give customers the experience you want them to have.

Customize Fin AI Agent in the Messenger

How to add Fin to your Workflows for advanced customization and triaging.

Use Fin AI Agent in Workflows

Learn how to let Fin AI Agent handle calls in your phone workflows.

Use Fin Voice in phone Workflows

Improve automated support for outbound campaigns by letting Fin AI Agent follow up after Outbound messages or Workflows.

Let Fin AI Agent follow up after Outbound messages or Workflows

How to route AI Agent conversations to an external support tool when they require human support.

Hand over Fin AI Agent conversations to another support tool

Michelle Fitzpatrick

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