Startup Partner Program

Startups get Intercom + Fin for Free

Startups receive a 100% discount on Intercom's AI-first customer service suite, including Fin—the #1 AI agent in customer service—free for a full year with 300 monthly resolutions. That's equivalent to having a full-time human support agent at no cost.

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Save year on year

Year 1

100% discount

for the 1st year—300 free Fin resolutions included monthly. Fin, Phone, SMS, and WhatsApp are charged at list price.View pricing
Year 2

50% discount

for the 2nd year—150 free Fin resolutions included monthly. Fin, Phone, SMS, and WhatsApp are charged at list price.View pricing
Year 3

25% discount

for the 3rd year—75 free Fin resolutions included monthly. Fin, Phone, SMS, and WhatsApp are charged at list price.View pricing

The highest-performing AI Agent natively integrated with the Intercom Helpdesk

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Eligibility requirements

Early stage

Series A or lower in funding.

Small team

Fewer than 25 employees.

Affiliated

Referred by our startup partners.

New customer

Not currently an Intercom customer.

Join 10,000+ fast-growing startups using Intercom
  • Anthropic
  • Lovable
  • Clay
  • Perplexity
  • Consensus
  • Gamma
  • Synthesia
  • ChatPRD
 

"Fin’s given us new insights into our users that we just simply didn’t have before."

Nad Chrishtie
Founding Designer at Lovable
 

My perception of what Fin could do completely changed. It went from being just another bot to something we could trust – smart enough to learn fast, pick up nuance, and deliver accurate answers.

Hilary Dudek
Head of Customer Experience at Gamma
 

That level of intelligence that sits behind [Fin] has really changed the dynamics with customers and automation.”

Constantina Samara
VP Customer Support, Enablement & Trust at Synthesia
 

"Fin’s given us new insights into our users that we just simply didn’t have before."

Nad Chrishtie
Founding Designer at Lovable
 

My perception of what Fin could do completely changed. It went from being just another bot to something we could trust – smart enough to learn fast, pick up nuance, and deliver accurate answers.

Hilary Dudek
Head of Customer Experience at Gamma
 

That level of intelligence that sits behind [Fin] has really changed the dynamics with customers and automation.”

Constantina Samara
VP Customer Support, Enablement & Trust at Synthesia

It’s official: Fin is the best AI agent on the market

In G2’s most recent User Satisfaction Ratings for Customer Service, Intercom rates highest across the board. Based on over 19,000 reviews from real customers.

G2's AI Agent score

Fin by Intercom

Fin by Intercom
89

Zendesk AI Agent

Zendesk AI Agent
59

Decagon

Decagon
54

Forethought

Forethought
40

Ada

Ada
33
Join our venture firm partners

Apply to become a partner. Your startups get Intercom for free in year one.

  • Bessemer
  • Atlantic Bridge
  • Kaszec
  • Kleiner Perkins
  • Index Ventures
  • Bessemer
  • Atlantic Bridge
  • Kaszec
  • Kleiner Perkins
  • Index Ventures

FAQs

What the Intercom Startup Partner Program covers:

  • 6 Advanced Seats (Feature List)
  • 6 Copilot Seats
  • 20 Lite Seats
  • Proactive Support Plus (Product tours, checklists, surveys)
  • 300 Fin Resolutions per month 

Your 100% discount applies to usage based costs for Email, Messages Sent and additional Seats.

The discount does not apply to Fin AI Agent (over 300 resolutions per month), 
Phone, SMS & WhatsApp which are charged at list price. Here is a full guide to Intercom’s usage based costs

What the Intercom Startup Partner Program covers:

  • 6 Advanced Seats (Feature List)
  • 6 Copilot Seats
  • 20 Lite Seats
  • Proactive Support Plus (Product tours, checklists, surveys)
  • 300 Fin Resolutions per month 

Your 100% discount applies to usage based costs for Email, Messages Sent and additional Seats.

The discount does not apply to Fin AI Agent (over 300 resolutions per month), 
Phone, SMS & WhatsApp which are charged at list price. Here is a full guide to Intercom’s usage based costs

Other helpful resources

01
Exclusive deals on startup tools
Program members get credits and discounts worth $100K on Stripe, Notion and more.Learn more
02
Early Stage Academy
Deep-dive courses from Intercom experts on topics like support, engagement, and sales.Learn more
03
Inside the Intercom Blog
Our blog and podcast give you in-depth interviews, best practices, insights and more.Learn more
04
Intercom Community
Join our community forum to ask questions or connect with Intercom customers and partners.Learn more