Customer Engagement

Best practices to attract, engage, and retain discerning consumers

Published Dec 17, 2020 45 min

Intercom’s 2020 people pivot

Published Dec 4, 2020 45 min

One-stop S.H.O.P.

Published Dec 3, 2020 36 min

Built for You: Making of Series

Published Nov 27, 2020 50 min

S.H.O.P.: Learning from the Present

Published Nov 18, 2020 45 min

S.H.O.P.: Making the move Online

Published Nov 12, 2020 47 min

S.H.O.P.: Making a Habit of it

Published Nov 5, 2020 45 min

S.H.O.P.: What’s in store for the Store?

Published Oct 29, 2020 58 min

Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation

Published Oct 28, 2020 4 min

Announcing Banners – the simple new way to engage your customers

Announcing Banners

Published Sep 15, 2020 7 min

Announcing Series: Intercom’s powerful new visual campaign builder

Series launch post hero image