The Intercom Blog

Published Jul 14, 2022 10 min

Building a resilient system: Our journey to observability at Intercom

Published Jul 14, 2022 21 min

Stripe’s James Dyett on a customer-first approach to sales

Published Jul 12, 2022 2 min

What is omnichannel support?

Published Jul 11, 2022 2 min

Announcing Stripe’s new Intercom integration

Published Jul 7, 2022 26 min

Stark’s CEO Cat Noone on designing accessible products

Published Jul 6, 2022 4 min

Built for you: Two-way SMS, a next-generation Inbox, smarter bots, and more

Published Jul 5, 2022 6 min

Intercom’s product principles: How connected, modular systems help us to focus on important decisions

Published Jun 30, 2022 24 min

Web form specialist Caroline Jarrett on designing surveys that work

Published Jun 29, 2022 11 min

How to use in-app messaging to retain your best customers

Published Jun 23, 2022 28 min

G2’s CMO Amanda Malko on the latest trends in software buying