Dee ReddyZara Burke22 September 2020Getting conversational: HubSpot’s CEO on a new species of disruptorRead more
Product & DesignDee Reddy17 September 2020Blind co-founder Kyum Kim on the hidden power of anonymityRead more
Zara BurkeDee Reddy10 September 2020The appliance of science: Mark Roberge’s formula for scalingRead more
Product & DesignDee Reddy3 September 2020Built for You: How customer feedback informs what we shipRead more
Customer EngagementDee Reddy20 August 2020Tech philosopher Alex Wolf on designing harmonious technologyRead more
Courtney ChuangDee Reddy13 August 2020From Adobe to Walmart: How Sprinklr won over the world’s most valuable brandsRead more
Product & DesignDee Reddy6 August 2020Prashanth Chandrasekar on writing the script of the futureRead more
Dee ReddyCourtney Chuang30 July 2020Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunityRead more
Product & DesignDee Reddy23 July 2020Flow’s Daniel Scrivner on the brave new world of asynchronous productivity toolsRead more
Customer EngagementAlexa Collins9 July 2020Kevin Indig on searching for meaning and the meaning of searchRead more
Courtney ChuangDee Reddy2 July 2020How Zapier supports 3 million users by investing in customer outcomesRead more
News & UpdatesDee Reddy27 June 2020We run on inclusion: Sharing stories and lived experiencesRead more
Customer ServiceDee Reddy23 June 2020Podcast panel: Understanding the Conversational Support FunnelRead more
Customer EngagementDee Reddy18 June 2020Kathryn Finney on intersectionality and using your privilege for goodRead more