Product & DesignAlex Potrivaev23 September 2020Designing Series: How we built our customer messaging orchestration toolRead more
Product & DesignPaul MurphyKath Smith8 September 2020Sweating the details: Designing improvements to our product navigationRead more
Product & DesignPaul Adams10 June 2020Product Judgment: How some people can repeatedly create product successRead more
Product & DesignAndrey Sundiev6 November 2019Tool tips: How our design team switched to FigmaRead more
Product & DesignSiya YangCindy Chang17 September 2019Piecing it together: how to design cohesive onboardingRead more
Product & DesignDee Reddy12 September 2019Human-Centered Design Network's Gerry Scullion on inclusive architectureRead more
Product & DesignPaul Adams5 September 2019Intercom on Product: Rise of the “keyboard-first” generationRead more
Product & DesignEmmet Connolly13 August 2019The tools we use: Challenging dogma in the design processRead more
Product & DesignDes Traynor25 July 2019Intercom on Product: The principles behind how we buildRead more
Product & DesignEmmet Connolly3 July 2019Shortcuts to superpowers: What an emerging design pattern tells us about disruptionRead more
Product & DesignDes Traynor30 May 2019Intercom on Product: How we unlock the power of feedbackRead more
Product & DesignGustavs Cirulis1 May 2019Building Product Tours: The design process behind our onboarding toolRead more
Product & DesignDes Traynor29 April 2019Introducing Intercom on Product, our brand new podcast seriesRead more
Product & DesignKai Forsyth25 March 2019How to learn from churn – designing good user offboardingRead more