Phone pricing
Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago

Existing customers who were part of the early access / beta program for Intercom Phone will continue to have the same access without charge for a limited time. Any changes to the early access / beta program will be notified in advance. See terms of service.

If using Intercom Phone, you’ll be billed based on region and your usage of:

Phone:

  • Phone numbers

  • Inbound minutes

  • Outbound minutes

  • Recording minutes

Messenger calls:

  • Messenger call minutes

  • Recording minutes

The price of outbound minutes varies based on the end user's location. Use the price calculator to find outbound minute prices for all locations.

Region

United States

Category

Type

Price

Phone number

Fixed monthly charge

Local number

$1.00

Toll-Free number

$2.00

Mobile number

-

Inbound minutes

Local inbound minute

$0.0120

Toll-free inbound minute

$0.0370

Mobile inbound minute

-

Outbound minutes

Outbound Minutes

Use the price calculator to find prices depending on end user locations

Messenger

Messenger minutes

$0.0300

Messenger recordings

$0.0300

Recordings

Call Recording

$0.0035

United Kingdom

Category

Type

Price

Phone number

Fixed monthly charge

Local number

$1.00

Toll-Free number

$2.00

Mobile number

$1.00

Inbound minutes

Local inbound minute

$0.0120

Toll-free inbound minute

$0.0750

Mobile inbound minute

$0.0120

Outbound minutes

Outbound Minutes

Use the price calculator to find prices depending on end user locations

Messenger

Messenger minutes

$0.0300

Messenger recordings

$0.0300

Recordings

Call Recording

$0.0035

Canada

Category

Type

Price

Phone number

Fixed monthly charge

Local number

$1.00

Toll-Free number

$2.00

Mobile number

-

Inbound minutes

Local inbound minute

$0.0120

Toll-free inbound minute

$0.0370

Mobile inbound minute

-

Outbound minutes

Outbound Minutes

Use the price calculator to find prices depending on end user locations

Messenger

Messenger minutes

$0.0300

Messenger recordings

$0.0300

Recordings

Call Recording

$0.0035

Australia

Category

Type

Price

Phone number

Fixed monthly charge

Local number

$3.00

Toll-Free number

$16.00

Mobile number

$6.00

Inbound minutes

Local inbound minute

$0.0120

Toll-free inbound minute

$0.0660

Mobile inbound minute

$0.0160

Outbound minutes

Outbound Minutes

Use the price calculator to find prices depending on end user locations

Messenger

Messenger minutes

$0.0300

Messenger recordings

$0.0300

Recordings

Call Recording

$0.0035

Germany

Category

Type

Price

Phone number

Fixed monthly charge

Local number

$1.00

Toll-Free number

-

Mobile number

$5.00

Inbound minutes

Local inbound minute

$0.0120

Toll-free inbound minute

-

Mobile inbound minute

$0.0160

Outbound minutes

Outbound Minutes

Use the price calculator to find prices depending on end user locations

Messenger

Messenger minutes

$0.0300

Messenger recordings

$0.0300

Recordings

Call Recording

$0.0035


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