Teammate account & access management
How to securely authenticate teammates in your workspace.
By Beth-Ann and 7 others8 authors11 articles
- Protect your account with 2FA, Google Sign-On or SAML SSO
- Integrate with an identity provider and log in with SAML SSO
- Configure SCIM Provisioning with Okta
- System for Cross-domain Identity Management (SCIM) Provisioning
- Teammate permissions: how to control workspace access
- Setting a custom session length for teammates on your workspace
- Restricting access to your Intercom workspace using IP restrictions
- How to request a 2FA recovery code
- Assign teammate roles automatically with SCIM groups
- Update your Identity Provider with Intercom's new SAML certificate (by Dec 2026)
- Restrict REST API access by IP allowlist