Intercom app

Use this article to customize how your Help Center looks and behaves for customers — including branding (logo, colors, fonts), the hero block and search bar, navigation layout, article display,…

Customize your Help Center

Add your logo, contact details, social media, and footer links in the template which matches your brand.

Customize Help Center footer

How to upload and use your own custom font to match the Help Center with your brand style.

Using custom fonts in the Help Center

Disable search engine indexing and keep your articles out of search results.

Prevent search engines indexing your Help Center

Everything you need to know to properly format your Help Center articles with the Articles API

Formatting and exporting your public articles with the Articles API

Beth-Ann Sher

Customizing your Help Center to match your brand preferences.

Customize

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Find answers and get help from Intercom Support and Community Experts

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Volume, creators and topics for your company.

Insights

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AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

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