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Go to Intercom
Community
Academy
Developer Hub
Português do Brasil
English
Français
Deutsch
日本語
Español
;
English
All Collections
Proactive Support
Emails
Best practices
Best practices
By Beth-Ann and 3 others
4 authors
8 articles
Intercom's email sending guidelines
Follow up with your users
The activation message
Retain customers that are slipping away
Email marketing best practices
Our best practice guide for staying personal at scale
Preview links in inbound conversations to check they’re safe to follow
Attachment safety