News & UpdatesBrian Donohue13 August 2026
Brian Donohue
VP Product, Intercom
Product & DesignBrian Donohue10 March 2026Fin Product Updates: February recap
News & UpdatesBrian Donohue22 September 2021Easier help is better help: Announcing completely redesigned Articles in the Intercom Messenger
Product & DesignBrian Donohue20 February 2020Buster Benson on the art of productive disagreement
Product & DesignBrian DonohueRobbie Allan10 December 2019Ship outcomes, not just features, with the Product Impact Framework
Product & DesignBrian Donohue4 July 2019Josh Seiden on why product teams should focus on outcomes over output
Product & DesignJane HoneyBrian Donohue3 June 2019Steps to success: The importance of a clear career path for product managers
News & UpdatesBrian DonohuePatrick Andrews17 April 2019Announcing Product Tours: A new way to create powerful, personalized user onboarding
Product & DesignBrian DonohueDebby Shepard15 August 2018Embracing complexity: Designing our Custom Bot builder
Product & DesignBrian Donohue4 July 2018Builder beware: Marketing tension in product-first companies
Product & DesignBrian Donohue25 April 2018Product thinking: behind our new Messenger home screen
Product & DesignBrian Donohue28 November 2017Why product teams work best without a single leader
Product & DesignBrian Donohue30 October 2017Why the best meetings happen at the coffee dock
Product & DesignBrian Donohue19 October 2017Asana's Jackie Bavaro on developing the role of product managers
Product & DesignBrian Donohue12 April 2017Why messiness is a good thing for product teams
Product & DesignBrian Donohue21 February 2017What energizes a product manager?
Product & DesignBrian Donohue13 February 20176 weeks: why it's the Goldilocks of product timeframes
Product & DesignBrian DonohueColin Bentley28 September 2016Q&A: How should product managers prioritize their time?
Product & DesignBrian Donohue27 July 2016Behind the messenger: the right kind of disruption
Product & DesignBrian Donohue21 July 2016Behind the messenger: making messaging human