EngineeringBrian Scanlan16 February 2022Infrastructure at speed: 5 lessons learned from building Intercom in EuropeRead more
EngineeringBrian ScanlanDee Reddy22 April 2021Calm’s Will Larson on how to build a technical leadership careerRead more
EngineeringBrian Scanlan12 January 202110 technical strategies to avoid when scaling your startup (and 5 to embrace)Read more
EngineeringBrian ScanlanJess Connor8 April 2020Building Intercom from home: Software delivery in challenging timesRead more
EngineeringBrian ScanlanJess Connor16 July 2019Hope for the best or prepare for the worst? How we manage critical incidents at IntercomRead more
EngineeringBrian Scanlan27 April 2018How we fixed our on call process to avoid engineer burnoutRead more