Customer ServiceFergal Reid14 March 2023
Fergal Reid
VP of AI, Intercom
News & UpdatesFergal Reid31 January 2023Announcing Intercom's new AI features
AI & AutomationDes TraynorFergal Reid9 December 2022Intercom on Product: How ChatGPT changed everything
AI & AutomationFergal Reid13 October 2020Building Resolution Bot: How to apply machine learning in product development