Customer ServiceJack Jenkins9 November 2021
Jack Jenkins
Former Senior Product Education Manager, Intercom
Customer ServiceJack Jenkins15 September 2020PREACH: A tone of voice framework for customer support
Customer ServiceJack Jenkins25 March 2020Tips for using Intercom to help with your COVID-19 response
Customer ServiceJack Jenkins9 March 2020Working across land and sea: Tips for remote communication
Customer ServiceJack Jenkins22 July 2019Building help content into your product launch
Customer ServiceJack Jenkins23 November 2016Staying connected to a company culture remotely
Customer ServiceJack Jenkins11 October 2016How to use checklists to improve customer support