Customer EngagementSara Yin18 November 2019
Sara Yin
Former Senior Editor, Intercom
Customer EngagementSara Yin21 August 20186 essential chatbot recipes for sales and marketing teams
Customer EngagementSara YinStacie Pahl14 May 2018The top marketing statistics for 2018 and why they matter
Sara Yin17 January 2018Announcing the starter kit for sales live chat
Customer EngagementSara Yin3 November 2017Using case studies to tell your story for you
News & UpdatesSara YinKaren Church9 December 2016Your customers have mastered emoji. Now it’s your turn.
Customer EngagementSara Yin25 April 2016Your brand is an experience not a logo
Customer EngagementSara Yin2 December 2015MarketingProfs' Ann Handley on content marketing
Customer ServiceSara Yin1 May 2015Don’t let your users become a Twitter mob