Customer ServiceDeclan Ivory13 November 2024
content launch
News & UpdatesNiamh O'ConnorDavin O'Dwyer31 January 2024Announcing 'The Ticket' and 'Intercom on Product': Get the content you're looking for
Customer ServiceBeth McEntee10 January 2024Announcing 'The Intercom Customer Service Trends Report for 2024'
Customer ServiceBeth McEntee14 June 2023Announcing 'The State of AI in Customer Service: 2023 Report'
Customer ServiceBeth McEntee8 February 2023Announcing ‘The Intercom Customer Service Trends Report for 2023’
News & UpdatesNiamh O'Connor8 November 2022Announcing Intercom for Enterprise: A whitepaper exploring how we enable large companies to support their customers
Customer EngagementLauren Cassidy28 September 2022Announcing our new guide ‘Unlocking Customer Engagement: Drive Action With In-Product Messaging’
Customer EngagementZara Burke21 September 2022Announcing our refreshed guide 'The Onboarding Starter Kit'
Customer ServiceZara Burke11 August 2022Announcing our new guide 'Supercharge Your Support: How In-context Support Can Boost Your Bottom Line'
Customer ServiceZara Burke18 January 2022Announcing 'The Intercom Customer Support Trends Report for 2022'
Customer ServiceZara Burke21 September 2021Announcing our newest guide: 'The Ultimate Modern Support Tech Stack'
News & UpdatesDes Traynor18 May 2021Conversational support is business critical – insights from Forrester research
News & UpdatesZara Burke9 March 2021Announcing 'The Ultimate Guide to Conversational Support'
Customer ServiceZara Burke11 November 2020Announcing our new report – "The Future of Support Has Arrived: It's Conversational"
Customer ServiceZara Burke24 June 2020Announcing the Conversational Support Funnel Starter Kit
News & UpdatesLB Harvey27 August 2019Announcing 'Intercom on Sales' – our playbook for scaling a billion dollar business
News & UpdatesJohn Collins21 May 2019Announcing the second edition of 'Intercom on Onboarding'
News & UpdatesWilliam Holden10 April 2019Announcing our new guides: everything you need to know about buying live chat
AI & AutomationCourtney Chuang15 January 2019Announcing The Complete Guide to Using Chatbots for Sales
Courtney ChuangGeoffrey Keating23 October 2018Announcing our 10th book - The Sales Handbook