News & UpdatesKaren Peacock14 April 2022Welcoming our new Chief People Officer and other senior leadersRead more
Davin O'Dwyer16 January 2022How to build, manage and scale a sales team - 12 strategies from the expertsRead more
Anna Murphy16 December 2020Building a great sales team: How Intercom fosters and maintains its sales cultureRead more
Product & DesignJonathon Colman3 March 2020What we look for when we hire designers at IntercomRead more
Product & DesignJonathon Colman21 May 2019Why being new can be empowering and not terrifyingRead more
Geoffrey Keating25 April 2019The ugly side of growth – how to scale your sales team sustainablyRead more
Geoffrey Keating20 March 2019How to scale live chat (without spending a fortune or driving your team crazy)Read more
Customer EngagementKaren Peacock14 February 20195 strategies to drive your next wave of growthRead more
Customer ServiceRuth O'Brien18 May 2018Your growth requires taking risks with your hiring strategyRead more
EngineeringRahul Shivkumar19 March 2018Building "Minicom": How our engineering interviews illustrate our valuesRead more
EngineeringTodd Royal15 March 2018Stripe's Will Larson on engineering and infrastructure managementRead more
Adam Risman8 March 2018Empire Selling's Dan Swift on using social media to drive sales leadsRead more