Customer ServiceJeff Gardner26 May 2015
Intercom
News & UpdatesDaniel Harris13 March 2015What we shipped: better in-app messaging, Inbox Insights, and more
Customer ServiceMichelle Fitzpatrick9 March 2015Design principles: insights are not about analytics
Product & DesignPaul Adams28 January 2015Lessons learned from scaling a product team
News & UpdatesDaniel Harris16 January 2015What’s new: a better inbox, mobile apps, and more
Customer ServiceAdam Thomas12 January 2015Storyful stays relevant, timely, and authentic with Intercom
News & UpdatesEmmet Connolly11 December 2014The opportunity at Intercom
Product & DesignDes Traynor1 December 2014Designing our new blog
News & UpdatesDes Traynor29 October 2014Know the value of your customers
Product & DesignDes Traynor16 October 2014This is not a map
News & UpdatesBob Long30 September 2014Building a platform at Intercom
News & UpdatesDes Traynor8 September 2014Design principles: in-app messaging
Customer ServiceEdmundas Balcikonis22 August 2014Harnessing user research with Intercom
Product & DesignPaul Adams15 August 2014The blind product manager
Product & DesignSian Townsend8 August 2014Why I left Google to join Intercom
News & UpdatesBrian Scanlan1 August 2014First impressions of working at Intercom
News & UpdatesDes Traynor30 July 2014Design principles: a shared inbox for your team
Customer ServiceBen Crouch18 June 2014How BCSocial increased engagement with Intercom
News & UpdatesMichelle Fitzpatrick17 June 2014Automate and integrate with Intercom’s new APIs
News & UpdatesGavin Joyce15 May 2014Ember delivers rapid improvements at Intercom