Product & DesignStewart Scott-Curran8 December 2016
research
Product & DesignJillian Wells1 November 2016Get the most out of your research with storytelling
Product & DesignSian Townsend5 October 2016Understanding your users' mental model
Product & DesignPaul Adams28 June 2016How we accidentally invented Job Stories
Product & DesignEmma Meehan7 June 2016More than mattresses: using Jobs-to-be-Done research for software
Product & DesignMichelle Fitzpatrick11 May 2016How users understand new products
Product & DesignDes Traynor4 May 2016New book: Intercom on Jobs-to-be-Done
Customer EngagementRaechel Lambert6 April 2016The power of data-informed marketing
Product & DesignAdam Risman17 March 2016Riley Newman on data science for startups
Product & DesignSinéad Cochrane26 January 2016Any research is better than no research
Product & DesignSian Townsend6 January 2016Research at Intercom: thinking beyond product
Product & DesignBrian Donohue3 December 2015The product manager chameleon
Product & DesignPaul Adams9 November 2015The other side
Product & DesignSian Townsend21 October 2015Product design starts with a fingerprint
Product & DesignDes Traynor29 September 2015Facebook's Margaret Gould Stewart on product design at scale
Product & DesignDes Traynor11 November 20145 product feedback mistakes we all make
Product & DesignSian Townsend8 August 2014Why I left Google to join Intercom
Product & DesignPaul Adams26 August 2013Asking customers what you want to hear
Product & DesignDes Traynor16 July 20123 rules for customer feedback
Product & DesignDes Traynor25 June 2012Have You Tried Talking To Your Customers?