Intercom app

Send contextual chats and posts to customers while they use your app or browse your website.

Create outbound chat and post messages

Create banner messages and engage your customers in an unobtrusive and effective way.

How to create a banner message

How to create highly targeted and personalized Chats or Posts at scale.

Using dynamic content in Chats and Posts

Message your customers every time they take an action with event based messaging.

Send repeatable messages based on events you track in Intercom

Send messages to your customers at regular intervals, like once a month, on their birthday, or the week before an important moment.

Send messages on a recurring schedule

Chat with visitors of your website based on what they do.

Send targeted messages to visitors on your website

Personalize your messages by sending them dynamically from, and routing replies to, account owners.

Send messages to users from account owners

Share apps in your messages and let users take actions directly in the messenger.

Send apps in messages

Beth-Ann Sher

Liam Keegan

Creating Chats, Posts and Banners

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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