All CollectionsWorkflowsTriggersTriggersBy Beth-Ann and 3 others4 authors·14 articlesHow to trigger a WorkflowAudience rules in IntercomCustomer visits a pageCustomer clicks a website elementCustomer opens a new conversation in the MessengerCustomer sends their first messageWhen a customer callsCustomer sends any messageCustomer or teammate has been unresponsiveTeammate changes conversation stateReusable WorkflowsHow to use Phone Reusable WorkflowsWhen a conversation receives a CX Score ratingTroubleshoot your workflow triggers
