What is Intercom?

Here for the first time? See how Intercom can help; from sales and marketing, to customer engagement and support.

Des Traynor avatar Ruairí Galavan avatar Emmet Connolly avatar +4
13 articles in this collection
Written by Des Traynor, Ruairí Galavan, Emmet Connolly and 4 others

What is Intercom?

How Intercom works, what it can do for your business and what makes it different to other solutions.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

Watch a demo of Intercom 🎥

Our video demos focus on the jobs Intercom will do for you, featuring best practices to help you work better.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

How Intercom’s plans work

Understand how your price is calculated, and get the most out of your Intercom subscription.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

How Intercom’s Starter plan works

Start building great relationships across the customer journey as your small business supports, onboards and engages customers.
Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago

Intercom features explained

Learn about Intercom's features: Team Inbox and Outbound Messages, Custom Bots, Resolution Bot, Articles and Product tours.
Des Traynor avatar
Written by Des Traynor
Updated over a week ago

Regional Data Hosting

Choose where to have your data processed with Regional Data Hosting in the US and EU.
Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated yesterday

Additional details on Intercom Regional Data Hosting

Apps, Integrations, and Data Migration details for our Regional Data Hosting
Iain Breen avatar
Written by Iain Breen
Updated yesterday

Generating leads with Intercom

Generate more leads from your website with live chat for sales.
Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

What is a conversation?

See the different aspects of a conversation in Intercom, and learn how to get the best out of your Inbox.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

How your NPS survey responses make Intercom better for you.

A quick explanation of how your NPS survey response helps make Intercom better for you.
Phil avatar
Written by Phil
Updated over a week ago

What are the Price Plans for Intercom?

Ruairí Galavan avatar
Written by Ruairí Galavan
Updated over a week ago

Interconnected — Intercom’s community forum

What is Interconnected? It’s Intercom’s Community Forum. A place for Intercom users to ask questions, get answers, and share knowledge.
Damon Alexander avatar
Written by Damon Alexander
Updated over a week ago

The Intercom Glossary

These are words you’ll commonly see when you use Intercom
Emmet Connolly avatar
Written by Emmet Connolly
Updated over a week ago