Intercom

How to control access to reports you create in Intercom.

Report sharing and access controls

Easily export your conversation content and data to further analyze your team's performance.

Export your conversations data

Easily export your ticket data from your Inbox reports to further analyze your team's ticket support.

Export your tickets data

Reporting metrics that can be calculated using our REST API and CSV exports.

Reporting metrics for REST API and CSV exports

Easily share time-stamped report snapshots with anyone—no Intercom login or authentication is required.

Share reports externally

Easily schedule the sharing of your Intercom reports with anyone - no login or seat needed.

Schedule sharing your reports externally

Export all of your customer conversations data to Amazon S3 or Google Cloud Storage with data export.

Export conversations data to cloud storage

Learn how to create or use an existing GCS bucket for your conversations data export.

Configure Google Cloud Storage bucket for conversations data export

Learn how to create or use an existing container for your conversations data export.

Configure Azure Blob Storage container for conversation data export

Jacob Cox

Beth-Ann Sher

Ryan Parker

Sharing, downloading & exporting

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