Intercom app

How to control access to reports you create in Intercom.

Report sharing and access controls

Easily export your conversation content and data to further analyze your team's performance.

Export your conversations data

Easily export your ticket data from your Inbox reports to further analyze your team's ticket support.

Export your tickets data

Reporting metrics that can be calculated using our REST API and CSV exports.

Reporting metrics for REST API and CSV exports

Easily share time-stamped report snapshots with anyone—no Intercom login or authentication is required.

Share reports externally

Easily schedule the sharing of your Intercom reports with anyone - no login or seat needed.

Schedule sharing your reports externally

Export all of your customer conversations data to Amazon S3 or Google Cloud Storage with data export.

Export conversations data to cloud storage

Learn how to create or use an existing GCS bucket for your conversations data export.

Configure Google Cloud Storage bucket for conversations data export

Learn how to create or use an existing container for your conversations data export.

Configure Azure Blob Storage container for conversation data export

Beth-Ann Sher

Jacob Cox

Michelle Faughnan

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Track the progress of all tickets and conversations related to your company.

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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