Product & DesignDes Traynor11 August 2015
Des Traynor
Co-founder & Chief Strategy Officer, Intercom
Product & DesignDes Traynor7 July 2015Google Ventures' Braden Kowitz talks design and startups
Product & DesignDes Traynor18 May 2015Peter Merholz talks product design
Product & DesignDes Traynor23 April 2015How to sunset a feature
Customer EngagementDes Traynor18 February 2015How to show customers the value of free
Product & DesignDes Traynor11 February 2015Our new book: Intercom on Product Management
Customer ServiceDes Traynor15 January 2015Talking user onboarding with Samuel Hulick
Product & DesignDes Traynor7 January 2015Meaningful growth vs metric manipulation
Product & DesignDes Traynor15 December 2014How to lose touch, relevance, and customers
Product & DesignDes Traynor1 December 2014Designing our new blog
Product & DesignDes Traynor11 November 20145 product feedback mistakes we all make
Product & DesignDes Traynor4 November 2014Talk: Product strategy in a growing company
News & UpdatesDes Traynor29 October 2014Know the value of your customers
Product & DesignDes Traynor16 October 2014This is not a map
Product & DesignDes Traynor13 October 2014How to predict technology flops
Product & DesignDes Traynor7 October 2014The thickness of napkins
Product & DesignDes Traynor2 October 2014Before you plan your product roadmap
News & UpdatesDes Traynor8 September 2014Design principles: in-app messaging
Product & DesignDes Traynor27 August 2014Rarely say yes to feature requests
News & UpdatesDes Traynor30 July 2014Design principles: a shared inbox for your team