John Collins

Former Director of Content, Intercom

John led the Content team at Intercom that manages the award-winning Inside Intercom blog, podcast, and books.

Published Jun 16, 2020 2 min

Introducing Scale – expert advice on driving business growth through customer relationships

Published Apr 6, 2020 3 min

Reading list: Lessons learned about people management

Published Jan 16, 2020 30 min

Miro’s Andrey Khusid on the art of distributed teamwork

Published Jun 6, 2019 25 min

How to build a smart integration strategy, with MadKudu’s Liam Boogar-Azoulay

Published May 21, 2019 2 min

Announcing the second edition of ‘Intercom on Onboarding’

Published May 7, 2019 4 min

Opinions aren’t optional in content marketing

Published Jan 24, 2019 28 min

Salesforce’s Mike Kreaden on how to build a platform to drive growth

Published Dec 13, 2018 30 min

Facebook Workplace’s Julien Codorniou on turning companies into communities

Published Nov 1, 2018 28 min

David Skok on the metrics every SaaS company should be tracking

Published Oct 12, 2018 40 min

The Next Chapter of Intercom