John CollinsCourtney Chuang16 June 2020
John Collins
Former Director of Content, Intercom
News & UpdatesJohn Collins6 April 2020Reading list: Lessons learned about people management
Product & DesignJohn Collins16 January 2020Miro's Andrey Khusid on the art of distributed teamwork
Customer EngagementJohn Collins6 June 2019How to build a smart integration strategy, with MadKudu's Liam Boogar-Azoulay
News & UpdatesJohn Collins21 May 2019Announcing the second edition of 'Intercom on Onboarding'
Customer EngagementJohn Collins7 May 2019Opinions aren't optional in content marketing
Customer EngagementJohn Collins24 January 2019Salesforce’s Mike Kreaden on how to build a platform to drive growth
Product & DesignJohn Collins13 December 2018Facebook Workplace’s Julien Codorniou on turning companies into communities
John Collins1 November 2018David Skok on the metrics every SaaS company should be tracking
News & UpdatesJohn Collins12 October 2018The Next Chapter of Intercom
News & UpdatesJohn CollinsDani Balenson2 October 2018We killed the blog. We hope you like it.
Customer EngagementJohn Collins14 August 2018Building a long tail of evergreen content
Customer EngagementJohn Collins2 July 2018Do you know what really makes your customers click?
John Collins17 April 2018Write the perfect sales message with these 7 rules
News & UpdatesJohn Collins2 February 2018Would you hire yourself?
News & UpdatesJohn Collins20 December 20172017 on Inside Intercom
Customer EngagementJohn Collins17 November 2017A day in the life of a message
News & UpdatesJohn Collins18 October 2017New book: Intercom on Customer Engagement
Customer EngagementJohn Collins15 September 2017Send the perfect message with the five Ws
Product & DesignJohn Collins7 September 2017Intercom's Emmet Connolly on design systems