Product & DesignPenny GrayThibault Candebat19 October 2022
Penny Gray
Staff Technical Programme Manager, Intercom
EngineeringPenny Gray15 July 2022Best practices for securing your Intercom workspace
Customer EngagementPenny Gray12 May 2020Send better email: A step-by-step guide to improving your email deliverability and open rates
Customer ServicePenny Gray3 May 2017Giving customer support a seat at the product table