Product & Design

Published May 1, 2019 13 min

Building Product Tours: The design process behind our onboarding tool

Published Apr 29, 2019 24 min

Introducing Intercom on Product, our brand new podcast series

Published Apr 23, 2019 12 min

User onboarding strategies that work – and mistakes to avoid

Published Apr 17, 2019 9 min

Announcing Product Tours: A new way to create powerful, personalized user onboarding

Published Apr 15, 2019 2 min

What should designers ship?

Published Apr 1, 2019 10 min

A product manager walks into a bar…

Published Mar 25, 2019 7 min

How to learn from churn – designing good user offboarding

Published Mar 11, 2019 19 min

Alignment on great product teams

Published Mar 7, 2019 29 min

From conversion to retention: industry experts on improving your onboarding

Published Feb 25, 2019 30 min

Paul Adams on avoiding over-corrections and finding balance when problem-solving