News & UpdatesLeighAnne Manwiller7 March 2022
bots
Customer ServiceFranka Martinovic26 January 2022This time, it’s personal: Redefining automated support in the modern age
News & UpdatesAnna Murphy10 December 2021Revealed: How supply chain issues are affecting customers and support teams this holiday season
Customer ServiceEric FitzgeraldLeanne Harte26 May 2020The 100 answer challenge: How our support team helped train Resolution Bot
Customer ServiceLiam Keegan11 March 2020Chat with us: Training chatbots to have conversations with customers
Customer ServiceKaitlin Pettersen11 July 2019HubSpot’s Michael Redbord on staying in touch with your customers as you scale
News & UpdatesDale Cantwell30 April 2019Introducing Custom Bots for mobile
AI & AutomationCourtney Chuang15 January 2019Announcing The Complete Guide to Using Chatbots for Sales
Product & DesignDes Traynor10 January 2019How bots, messengers and apps will define 2019
News & UpdatesDaniel HarrisAshley Hanson2 January 2019What we shipped: 2018 year in review
AI & AutomationDustin Crawford20 December 2018Sujan Patel on scaling growth with chatbots
News & UpdatesKate Sugrue22 November 2018What exactly is a Custom Bot?
- News & UpdatesAshley Hanson1 October 2018
What we shipped: 7 new data and customization-driven features
AI & AutomationWilliam Holden12 September 2018How Custom Bots can reshape your entire sales cycle
Product & DesignCindy Chang5 September 2018Fresh perspective – how we invented our Custom Bot chatbot builder
Product & DesignYuriy Oparenko22 August 2018Flying cars, chatbots and looking forward to the next small thing
Customer EngagementSara Yin21 August 20186 essential chatbot recipes for sales and marketing teams
Product & DesignBrian DonohueDebby Shepard15 August 2018Embracing complexity: Designing our Custom Bot builder
News & UpdatesPaul AdamsWilliam Holden10 August 2018Build your own chatbots with Custom Bots
Product & DesignAdam Risman9 August 2018Microsoft’s Lili Cheng on making bots more human