News & UpdatesZoe Sinnott25 January 2023Introducing Checklists: The fastest way to turn signups into superusersRead more
News & UpdatesNicole Garrison12 October 2022Take customer engagement to a new level with our latest releases: A reinvented Messenger, Checklists, and moreRead more
Customer EngagementAnna Murphy22 August 20224 ways to personalize your marketing messaging and boost engagementRead more
Customer EngagementAnna Murphy2 August 2022Customer retention strategies: 5 best practices & 6 strategies for low churnRead more
Customer EngagementLynsey DuncanZoe Sinnott12 April 2022Best practices for designing effective and engaging surveysRead more
News & UpdatesBeth McEntee6 April 2022Atlassian and Coda on creating personalized customer experiences at scaleRead more
Customer EngagementAlyssa Smrekar28 March 2022Why customer engagement is the key to business growth in 2023 and beyondRead more
Customer EngagementRobbie Allan14 December 2021Don’t tell me you miss me: 3 better approaches to user retentionRead more
Customer EngagementDavin O'Dwyer19 October 2021Customer engagement: 5 best practices and 6 examples of effective messagesRead more
News & UpdatesNicole Garrison31 August 2021Announcing multichannel transactional messaging: Make sure your customers get the messageRead more
News & UpdatesZoe SinnottJulien Zmiro28 October 2020Announcing Banners – the simple new way to engage your customersRead more
News & UpdatesNicole GarrisonShwaytaj Raste15 September 2020Announcing Series: Intercom's powerful new visual campaign builderRead more
Customer ServiceWyl Villacres14 January 2020Keeping cool when things heat up: how to support angry customersRead more
Customer EngagementThomas Creighton De Farias23 January 2019Retention is a lesson in proactivityRead more